I just wanted to drop you this quick email to say a huge “Thank you” for the time and effort you spent on trying to obtain the best possible sale price for my Hyundai.
Although I didn’t end up going through you, for the eventual sale, without the time and effort you had taken to allow me to understand how the dealerships work and what my various options were available to me, I would not have been able to have the confidence, or ability, to have achieved the excellent outcome I did in purchasing my new vehicle, using my Hyundai as a trade in.
As I explained to you, I had made my mind up I was wanting to purchase a new vehicle and only had a change over budget of $20, 000 and was relying on my Hyundai to make up any shortfalls. Unfortunately my first few days of car shopping did not go well, with dealers not really being honest with me.
Coming across you was a breath of fresh air – not only were you incredibly professional in your dealings with me, you restored faith in me that the car industry is not all about dishonesty and getting taken for a ride. At all times I felt you were being nothing but honest, had my best interests at heart, and was keen to help me obtain my new vehicle, within my allotted budget, whether you were benefiting from the sale of my car or not.
I am extremely thankful that I came across you and would have no hesitation in sending any of my family or friends to you in the future, should they need to sell their vehicle and purchase a new one.
I wish you every success in your business, as you truly deserve it as I feel you are part of a dying breed – putting the Customer first.