Located in Wangara & O'Connor
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How much is my car worth? Valuation advice
FAQ

Frequently Asked Questions | We Want Your Wheels | Sell My Car

FAQ

1) How does we want your wheels work?

We are a car buying company, simply make an appointment let us inspect the vehicle and make you an offer. To make an appointment on the phone simply call 1300 Wheels that’s, 1300 943 357 and talk to one of our professional buyers. Online, simply follow the 1,2,3 steps and leave your details on the website or visit the contact us page and send and enquiry. One of the team will be in contact with you shortly to arrange a convenient time for yourself. Or simply come to the site- we have locations at 5 Pembroke Rd, Wangara 6065 and Unit 1/63 Forsyth Street O’Connor 6163.

We Want Your Wheels will make a quick inspection of the vehicle, and then we will contact our comprehensive national dealer network to get you the best price. If you accept the price offered we arrange the same day payment and take care of the transfer of ownership paperwork- Making the process very easy.

2) How do I get Paid?

We want your wheels will arrange payment for your vehicle immediately. It’s you’re choice either EFT (electronic fund transfer) or company cheque, and remember if you have finance owing on your vehicle we can pay any outstanding monies direct to your bank/finance company.

3) How do I Schedule an appointment?

Easy! Either call 1300 Wheels that 1300 943357 and speak to one of our experienced buyers to arrange a convenient time for you to come to the site. Or leave your details on the website and one of our professional buyers will be in contact to arrange an appointment for you.

4) Can you buy my car if there is finance outstanding?

Yes- we can arrange payment to any finance company, we need a current payout figure before we can pay the financier. The balance will be paid directly to you. If you owe more than the car is worth we can help come up with some options for the negative equity to be paid. We can also help you obtain the payout figure directly from your finance company.

5) What do i need to bring to my appointment

We require you bring your vehicle you are looking to sell. The registration paperwork for proof of ownership. All available service history, a current driving licence and your bank account details for payment. If finance is owing on your vehicle it will help to have a payout letter to speed up the process however this can alternatively be obtained with the help of our friendly staff at one of our sites.

6) Can I reschedule my appointment?

Yes. Please contact the branch directly to reschedule your appointment on 1300 WHEELS (1300 943357)

7) What is a VIN number and how can I find it?

VIN stands for ‘Vehicle Identification Number’, which is a unique set of letters/numbers associated with your individual vehicle. Your VIN is 17 characters in length and can identify the exact make and model of your car.

It is usually found on a metal plate or sticker under the bonnet, inside the door, or even in the boot. However, the easiest place to find your VIN or chassis number is on your registration papers.

A VIN is also sometimes referred to as a chassis numbers, as this is the system which was used before the introduction of VINs. A chassis number can be any amount of characters long, but were discontinued in 1989.

8) Can I sell a deceased family members vehicle?

We realise this can be an incredibly emotional and stressful time and we can help make this process as easy as possible. To discuss options in these circumstances, please call our customer service team on 1300 WHEELS (1300 943357)

 9) I’m moving overseas, can I sell you my vehicle prior and keep it until I leave?

If you are looking to sell your vehicle before leaving the state or country we are happy to hold the  price and leave you in your own vehicle or a loan vehicle  for a nominated time period at no extra cost, this is just one small way that we want your wheels helps its customers to overcome problems.