FAQ

Frequently Asked Questions

HOW DO I SCHEDULE AN APPOINTMENT?


Easy! Either call 08 9409 2227 and speak to one of our experienced buyers to arrange a convenient time for you to come to the site. Or leave your details on the website and one of our professional buyers will be in contact to arrange an appointment for you or to give you valuation advice.

Easy! Either call 08 9409 2227 and speak to one of our experienced buyers to arrange a convenient time for you to come to the site. Or leave your details on the website and one of our professional buyers will be in contact to arrange an appointment for you or to give you valuation advice.


CAN I RESCHEDULE MY APPOINTMENT?


Yes. Please contact the branch directly to reschedule your appointment on 08 9409 2227.

Yes. Please contact the branch directly to reschedule your appointment on 08 9409 2227.


HOW MANY CAR DEALERS DO PEOPLE VISIT NORMALLY?


Our data shows that most people visit 1.3 car dealers before settling on where to sell their car with most of the research being done online. Several years ago we correlated this amount to be around 5 dealership visits before settling.

Our data shows that most people visit 1.3 car dealers before settling on where to sell their car with most of the research being done online. Several years ago we correlated this amount to be around 5 dealership visits before settling.


HOW DOES WE WANT YOUR WHEELS WORK?


We are a car buying company, simply make an appointment let us inspect the vehicle and make you an offer. To make an appointment on the phone simply call 08 9409 2227 and talk to one of our professional buyers. Online, simply follow the 1,2,3 steps and leave your details on the website or visit the contact us page and send and enquiry. One of the team will be in contact with you shortly to arrange a convenient time for yourself. Or simply come to the site- we have locations at the following locations.

  • 5 Pembroke Rd, Wangara 6065
  • 82 Howe St, Osborne Park WA 6017 and
  • 180 Welshpool Road, Welshpool WA 6106

We are a car buying company, simply make an appointment let us inspect the vehicle and make you an offer. To make an appointment on the phone simply call 08 9409 2227 and talk to one of our professional buyers. Online, simply follow the 1,2,3 steps and leave your details on the website or visit the contact us page and send and enquiry. One of the team will be in contact with you shortly to arrange a convenient time for yourself. Or simply come to the site- we have locations at the following locations.

  • 5 Pembroke Rd, Wangara 6065
  • 82 Howe St, Osborne Park WA 6017 and
  • 180 Welshpool Road, Welshpool WA 6106

HOW DO I USE THE VALUATION FORM?


The free online valuation tool is simple to use and takes 4 steps until it is complete.

  1. Select state and enter your registration(Rego)
  2. Enter your vehicle’s details
  3. Enter your personal details
  4. Receive your online estimation

The free online valuation tool is simple to use and takes 4 steps until it is complete.

  1. Select state and enter your registration(Rego)
  2. Enter your vehicle’s details
  3. Enter your personal details
  4. Receive your online estimation

HOW MUCH IS MY CAR WORTH?


We Want Your Wheels will make a quick inspection of the vehicle, and then we will contact our comprehensive national dealer network to get you the best price. If you accept the price offered we arrange the same day payment and take care of the transfer of ownership paperwork- Making the process very easy.

We Want Your Wheels will make a quick inspection of the vehicle, and then we will contact our comprehensive national dealer network to get you the best price. If you accept the price offered we arrange the same day payment and take care of the transfer of ownership paperwork- Making the process very easy.


HOW DO I GET PAID?


We want your wheels will arrange payment for your vehicle immediately. It’s your choice either EFT (electronic fund transfer) or company cheque, and remember if you have finance owing on your vehicle we can pay any outstanding monies direct to your bank/finance company.

All sales are GST inclusive.

We want your wheels will arrange payment for your vehicle immediately. It’s your choice either EFT (electronic fund transfer) or company cheque, and remember if you have finance owing on your vehicle we can pay any outstanding monies direct to your bank/finance company.

All sales are GST inclusive.


CAN YOU BUY MY CAR IF THERE IS FINANCE OUTSTANDING?


Yes- we can arrange payment to any finance company, we need a current payout figure before we can pay the financier. The balance will be paid directly to you. If you owe more than the car is worth we can help come up with some options for the negative equity to be paid. We can also help you obtain the payout figure directly from your finance company.

Yes- we can arrange payment to any finance company, we need a current payout figure before we can pay the financier. The balance will be paid directly to you. If you owe more than the car is worth we can help come up with some options for the negative equity to be paid. We can also help you obtain the payout figure directly from your finance company.


WHAT DO I NEED TO BRING TO MY APPOINTMENT


We require you bring your vehicle you are looking to sell. The registration paperwork for proof of ownership. All available service history, a current driving licence and your bank account details for payment. If finance is owing on your vehicle it will help to have a payout letter to speed up the process however this can alternatively be obtained with the help of our friendly staff at one of our sites.

We require you bring your vehicle you are looking to sell. The registration paperwork for proof of ownership. All available service history, a current driving licence and your bank account details for payment. If finance is owing on your vehicle it will help to have a payout letter to speed up the process however this can alternatively be obtained with the help of our friendly staff at one of our sites.


WHAT IS A VIN NUMBER AND HOW CAN I FIND IT?


VIN stands for ‘Vehicle Identification Number’, which is a unique set of letters/numbers associated with your individual vehicle. Your VIN is 17 characters in length and can identify the exact make and model of your car.

It is usually found on a metal plate or sticker under the bonnet, inside the door, or even in the boot. However, the easiest place to find your VIN or chassis number is on your registration papers.

A VIN is also sometimes referred to as a chassis numbers, as this is the system which was used before the introduction of VINs. A chassis number can be any amount of characters long, but were discontinued in 1989.

We now prefer to use your license plate number. You can find these on the front and back of your car. This helps us understand your cars registered history.

VIN stands for ‘Vehicle Identification Number’, which is a unique set of letters/numbers associated with your individual vehicle. Your VIN is 17 characters in length and can identify the exact make and model of your car.

It is usually found on a metal plate or sticker under the bonnet, inside the door, or even in the boot. However, the easiest place to find your VIN or chassis number is on your registration papers.

A VIN is also sometimes referred to as a chassis numbers, as this is the system which was used before the introduction of VINs. A chassis number can be any amount of characters long, but were discontinued in 1989.

We now prefer to use your license plate number. You can find these on the front and back of your car. This helps us understand your cars registered history.


CAN I SELL A DECEASED FAMILY MEMBERS VEHICLE?


We realise this can be an incredibly emotional and stressful time and we can help make this process as easy as possible. To discuss options in these circumstances, please call our customer service team on 08 9409 2227.

We realise this can be an incredibly emotional and stressful time and we can help make this process as easy as possible. To discuss options in these circumstances, please call our customer service team on 08 9409 2227.


I’M MOVING OVERSEAS, CAN I SELL YOU MY VEHICLE PRIOR AND KEEP IT UNTIL I LEAVE?


If you are looking to sell your vehicle before leaving the state or country we are happy to hold the price and leave you in your own vehicle or a loan vehicle for a nominated time period at no extra cost, this is just one small way that we want your wheels helps its customers to overcome problems.

We also assist with airport transport getting you from our caryard to your departure location.

If you are looking to sell your vehicle before leaving the state or country we are happy to hold the price and leave you in your own vehicle or a loan vehicle for a nominated time period at no extra cost, this is just one small way that we want your wheels helps its customers to overcome problems.

We also assist with airport transport getting you from our caryard to your departure location.